Knowledge Article

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Snow & Ice Management

While snow removal operations are underway, the City will only attend urgent, hazardous service requests. All other requests received while snow-clearing activity is underway will be closed.

For current snow clearing activities, please view the Snow Clearing Status for up-to-date information.

Roads Maintenance & Operations is responsible for clearing:

  • City-cleared primary roads
  • Local residential streets and courts
  • City-cleared sidewalks
  • Walkways (some)
  • School crossings
  • Transit stops and shelter pads
  • Outdoor municipal paid parking lots

For information on when and how snow is cleared, read about our Service Levels

Related Information
Snow Clearing

Last Updated on Jan 29, 2024